FAQs

Where is the store based?

TRENTON, NJ

Have a question? Contact us here:

All inquires can be sent to

SOOOCHILDISH@GMAIL.COM

Which size should I order?

refer to size chart page.

What is this store's return and

exchange policy?

We do allow for return or exchange for items

that are in new condition, unworn, unaltered

and free of damages by the customer. For a full

refund or exchange, mail out your item within 7

days from the receipt of original order. Please

note, refunds are exclusive of shipping cost.

Any return that is received after 7 days

(forced return) will be refunded at 50% off

the original selling price - Returns that are

received damaged will be returned to

sender.

Items must be returned with all tags still

attached and must be in their original

packaging such as shoe boxes and dust bags.

****Once an item is retired from our storefront,

it is no longer eligible for a return or refund.

Items marked as final sale cannot be returned

or exchanged.***

How to Return or Exchange Your

Order:

If you wish to exchange your item for a

different product, you must return the

original item and purchase the new item

separately.

Request a return by clicking here: childish.myreturnscenter.com

and print the provided return label. Affix the

label to the outside of the shipping box.

Drop off the package at the any Carrier

Store, Drop Box, Customer Center, or with

any Carrier driver. If a carrier is not available

in your area or you prefer not to use it to

return or exchange your items, you can use

any other traceable method, at your

expense. Please insure the package for the

full retail value of the shipped products, as

we will not be liable for any damage

incurred in transit. *Ground Mail Return

Postage Fee $5.95

Once we receive your package, we will

process your return within 3-5 business days.

Do you accept orders placed

outside of the US?

Extra Shipping Fees may incur for International

Orders. Shipping Fee is based on location and

weight of package.

INTERNATIONAL ORDERS

International orders may be subject to

duties and/or taxes on full retail value, these

fees are the responsibility of the recipient.

International orders may take up to 6 to 8

weeks for delivery depending on country.

Please Note: International shipments may be

subject to import taxes, duties, and customs

fees, which are levied once your package

reaches the country of destination, and are the

sole responsibility of the customer.

How long will it take to receive

my order?

All orders ship within 1-3 business

days, which do not include weekends or

holidays.

Once your order has been shipped you will

receive an email with your tracking information.

 What is your shipping policy?

We aim to process and ship all Domestic

and International orders within 2-5 business

days of purchase for standard shipping,

and next business day for Priority Express

shipping.

Standard shipping does NOT include

insurance. Should you wish to add insurance,

please contact us prior to ordering to add this

on.

Shipping Disclaimer: CHILDISH BOUTIQUE is

not responsible for lost, damaged, or stolen

packages. Packages that are marked as

delivered, but “not received” are the

responsibility of you and your local Post Office.

Please contact your local Post Office for these

rare instances/situations. Also, delayed

scanning on USPS is beyond our control once

the package leaves our premises.

How can I track my package?

We will send you a shipping confirmation email

when your order has been shipped. You will be

able to track your package the entire way.

From the USPS first scan to delivery day.

Please make the necessary arrangements to

be present at the time of delivery, because

unfortunately, we are not responsible for orders

that show “DELIVERED”.

Please be aware that packages not claimed by

the ¨Buyer¨ through the selected mailing carrier

will be returned to our store. Any unclaimed

returned package will be charged a 30%

cancellation order fee upon request by the

¨buyer¨ for a refund.

Please note that any orders placed on Friday

after 3:00PM EST, Saturday, or Sunday are

processed the following business day.

What if something is wrong with

my order?

If you have a problem with an order from

this store, please contact the store directly through the Contact page.